A stable and well maintained community environment begins with reliable systems. This role oversees Discord server infrastructure, permission systems, moderation bots, and automation tools that power day-to-day operations.
Principal Duties
- Oversee channels and permissions on community servers
- Maintain up-to-date knowledge of server automation, ticketing systems, verification workflows, and moderation bots
- Work together with the support and moderation leads to put operational enhancements into place
- Make sure all community tools are organized, up to date, and documented
- Help with platform integrations, security evaluations, and server audits
Qualifications
- Having managed or administered sizable online community servers for at least 1-3 years
- Knowledge of Discord roles, permissions, webhooks, and bots (such as Dyno, Carl-bot, and ModMail)
- Exceptional organizational and communication abilities